Not-for-profits are increasingly expected to deliver data-driven insights often with limited technical expertise and resource constraints. The course will focus on the use of cost-effective approaches to analytics that NFP’s can use to improve operations, optimize resource allocation, and enhance customer engagement. Participants will also learn about considerations in the use of analytics, and key criteria critical to initiating AI in their organizations. 

Learning Objectives:

• Identify how organized analytics and data contribute to operational efficiency and strategic impact. 
• Understand the potential benefits of utilizing AI, challenges organizations need to navigate in utilizing AI, and case examples of how other organizations are utilizing AI. 
• Share approaches for building analytical reports, dashboards, enabling automation and leveraging AI to improve operational efficiency.